Shipping Policy

SHIPPING POLICY – Solace Haus

At Solace Haus, we’re committed to delivering your order as quickly and smoothly as possible.

Order Processing

Orders are processed within 1–3 business days (Monday–Friday)
Orders placed on weekends or holidays will be processed the next business day

Shipping Times

Estimated delivery times depend on your location:

United States: 5–10 business days
Canada: 7–14 business days
International: 7–15 business days

Please note that delivery times are estimates and may vary due to external factors such as carrier delays or customs processing.

Shipping Costs

Shipping rates are calculated at checkout based on your location
Free shipping may be offered on select orders or promotions

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number.
Please allow 1–3 business days for tracking information to update.

Multiple Shipments

Some orders may ship in multiple packages depending on product availability and fulfillment locations.

Delays

While we do our best to ensure timely delivery, Solace Haus is not responsible for delays caused by:

Shipping carriers
Customs clearance
Weather or unforeseen circumstances

Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, please contact us immediately at: solacehaus@gmail.com